Support

Premier Advisor Support for Sage MAS 90 and 200

As an Accountants Network Premier Advisor, you are eligible to receive the following support benefits for the Sage MAS 90 software:

Customer Support
Ten support incidents per year are included with the purchase and annual renewal of Sage MAS 90 software.

To reach us for support, you may contact us via these methods:

Call toll-free 866-565-2726 and select the existing Sage Accountants Network member option. Then, choose the technical support option and make the selection for Sage MAS 90 support. Telephone support is available Monday, Tuesday, Thursday, and Friday from 6 a.m - 5 p.m.; Wednesdays from 6 a.m. - 4 p.m. (PST).
To send a request for support via e-mail, log on to the support section of Sage Software Online and click on the Support Request link for your product line.

Note: You will need to have your Customer ID available when you access Customer Support. This number was included in your Sage MAS 90 Premier Advisor welcome e-mail. Also note that support for Sage MAS 200 is available with the purchase of the software.

Sage Software Online
To register for Sage Software Online, you will need to have your Customer ID number, your Registration ID, and be a valid contact for your company.

Additional Support
Should you exceed 10 incidents before the year is over, you can purchase additional incidents or upgrade your contract to suit your needs. Contact an Accountants Network Account Manager toll-free at 866-565-2726 for more information.